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By Andy Knibbs
For 20 years I used a predominantly command and control style of
coaching. A typical lesson consisted of a warm up of 5 minutes or
so, followed by some analysis of what I had seen and how we might
work on this. From there we would go backwards and forwards trying
to fix something with the result that nothing seemed to get much
better.
In 2002, I attended a series of workshops to learn about the principles
of the inner game. The principles and related articles can be found
at www.innerworkscoaching.org. Since that time I have used this
skill set in my coaching.
The Inner Game Approach focuses on how we learn, which can have
a dramatic effect on how we teach. This is achieved, as demonstrated
in the dialogue below, by remaining player centred and using a process
of effective questioning and attentive empathic listening.
Effective questions are often open questions that are crucial for
finding out what is going on in a players mind. Using questions
that create choice and thus ownership of learning for a player also
increases their buy-in and commitment to the task being worked on.
And when I added in questions that helped a player to narrow their
focus, and raise their awareness in a non-judgmental way, I experienced
an increased level in their learning and performance.
Below is a typical coaching dialogue. Look out for the subtleties
in the questioning process!
C = Coach
P = Player
( ) = Explanation of the intervention used
C: What would you like to work on today?
P: I would like to try and improve my forehand. I would like to
be able to hit it with more power, topspin and control.
(Sometimes when asked, players give a number of qualities that they
would like to improve or work on. However, it is more beneficial
for the player to choose one quality at a time to focus on)
C: What is most important to you at this moment, power, topspin
or control?
(Following the player’s agenda and giving them choice)
P: I think topspin is.
C: Ok, what level of topspin would you say you currently hit on
your forehand out of 10, with 10 being the most and 1 being the
least.
(This is checking current reality)
P: Probably about 4-5.
C: What level would you like to achieve?
P: I would be happy with about 7or 8.
C: Is this realistic given the time we have?
(In alignment with the SMART goal setting model)
P: Yes, I think so.
C: Ok, would you like to hit a few topspin forehands and using
a scale of 1-10, call out after you hit the ball, the level of topspin
you are achieving on each shot.
(Player then hits a number of shots without any intervention from
the coach and rates the level of topspin on their scale, i.e. 4,
6, 4, 5, 8….)
C: So what made that last shot an 8?
(The player has rated one of his shots at the desired level they
were after and it is always useful to stop at this point and to
ask the question above to help raise their awareness of what happened
to achieve this result).
P: I think I used my wrist a lot more.
C: How did you use your wrist a lot more?
(Using open questions that directly relate to what the player has
just said helps them to further increase their awareness. Open questions
typically begin with what, when, where, and how much).
P: I noticed that when my wrist finished here after the shot, that
I created a lot more topspin.
C: Where did it finish?
(Again, I am following the player’s agenda and helping them
to raise their awareness further)
P: When it finished here, I got a lot more topspin from the shot?
(The Player is demonstrating physically where his wrist finishes.
Important information can be discovered by staying open to non verbal,
as well as verbal feedback)
C: Ok. Would you like to look at where your racquet is finishing
on this shot?
P: OK.
C: So how about we call this position you are showing me zero.
Anything short of this position you could call -1, -2 -3 and anything
past this position you could call +1, +2, +3?
P: Ok let me hit a few.
(It is very important at this stage that the player, having discovered
this desired position doesn’t try to achieve it on every successive
shot, but allows himself to swing freely and simply observes after
each shot where he finishes. Eventually, what will happen providing
he remains focussed and aware, is that he will find his optimal
finish position effortlessly. He may even discover that the optimal
position is actually slightly different from the one he identified
first)
C: So, how is this going for you? Would you like to continue looking
at your finish position?
(After a few shots the coach might check in with the player to find
out where his attention is. This allows him the choice to either
stay with what he is working on or to place his awareness on some
other aspect of the shot, or his game. Shifts in attention can also
be observed by watching the player’s body language)
P: Yes, it’s very interesting! Actually, I am beginning to
notice that my legs are helping me to develop a bit of power in
the shot now.
C: What specifically about your legs is giving you more power?
(Here the coach is following the player’s new focus of attention,
and raising their awareness of a possible change in direction to
the session)
P: Well, when I bend them and then push up during the swing I get
more power.
C: Which one are you noticing the most, the bending down or pushing
up
(Helping the player to become aware of where most of his attention
is, can often lead to discovering a key factor in their technical
improvement)
P: I think it is more on the pushing up.
C: Now, would you like to refocus on the spin or change focus to
the power?
P: I’m happy with the spin at the moment - can we move on
to looking at the power?
C: Yes of course we can!
(In the last few interactions, the player has changed his goal from
wanting more topspin to wanting more power and by following his
agenda and asking awareness raising questions, he is taking ownership
for his learning – not the coach! When someone feels responsible
for their own learning there is a corresponding increase in self
belief – so crucial to increased performance and tournament
wins!)
C: How far away is the ball when you start to push up?
(Helping the player to raise his awareness by asking him to observe
something specific within the general focus)
P: I am not sure
C: Would you like to hit a few and find out? You could start by
noticing how far away each ball is in metres when you start to push
up.
(Encouraging non-judgemental, objective feedback to increase the
chances of a discovery)
P: Yes, ok.
(Other awareness raising questions might be; ‘How much bend
feels right for you?’ – or to find the limits of the
range of possibility within which it would be possible to experiment;
‘What is the most/least you could bend your legs?’)
This process continues with the coach following the player’s
agenda and discoveries, maintaining focus, raising awareness and
periodically checking the direction and outcome goals of the session.
Since incorporating these principles into my coaching, I have noticed
a number of significant changes in both learning and performance
across all ages and genders of player.
Firstly, I have noticed an increase in motivation to learn, especially
with children, which has resulted in faster learning. Secondly,
I have noticed an increase in the confidence of players, who previously
suffered from self-doubt, fear and anxiety whilst learning and performing.
Thirdly, as a coach I have never enjoyed my coaching as much as
I do now. I look forward to and relish the challenge of each lesson.
Each lesson is different and each individual is unique. In addition,
I feel less stressed than I used to do, because I realise it is
not necessary for me to have all the answers in order for my students
to learn effectively. But instead, I feel privileged to be able
to facilitate another’s learning in what often feels like
a more natural, fun, compassionate and at times magical process.
For more articles and information on courses please see www.innerworkscoaching
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